SAP Tehnical Analyst.

Belgrade / Full time

About you.

You are a SAP Technical Analyst who will be a part of a strong team working on the regional SAP Customer Experience (CX) implementations.

Wireless Media is a certified SAP Gold Partner. We share SAP CX’s focus on omnichannel customer engagement, so we have built a strategic partnership with SAP in order to support our capabilities and service offerings.

With an interdisciplinary approach, you will be a part of the team that represents a mixture of technology, business analysts, and QA testers working together with business consultants, creating a meaningful impact in the world of the connected consumer.

Required experience.

  • 2+ years experience as integration developer or technical analyst in enterprise projects
  • Good knowledge of web technologies and services (HTTP, SOAP, REST, ODATA...)
  • Solid understanding of different data formats (JSON, XML, XSLT and other XML-related technologies)
  • Basic programming knowledge in a OOP languages
  • Experience with Agile framework
  • Experience with CPI, HCI or PI is a plus
  • Excellent oral and written communication skills
  • Ability to set priorities and meet deadlines in a dynamic, autonomous environment
  • Ability to work in a highly dynamic team and fast-paced environment with continuous challenges

Key competences.

  • Design and develop integration processes
  • Analyse data from different sources and define data mapping


  • Proposes appropriate solutions in client’s architecture taking into account the sustainability and maintenance of the solution, best practices and own experience.
  • Checks the technical feasibility with the client and collects technical information to assess the feasibility of the project
  • Participates in defining APIs, integration mappings with client and solution architect
  • Participates in defining integration points on the project
  • Uses best practices or already predefined integration flows
  • In accordance with the design of the solution, integrates SAP CX products with other systems through SAP CPI
  • If necessary, perform appropriate mappings and adjustments on products to be integrated through the CPI, in coordination with the Business Analyst and/or client
  • Communicates with the client in order to obtain the necessary technical information in the project
  • Tests every integration flow done through SAP CPI (development testing)
  • Supports QA tester during testing
  • Provides an estimate of the time required to implement a particular integration flow or to estimate the overall integration
  • Solves technical issues and bugs after the release of the project
  • Opens incidents of a technical nature to external solution vendors as needed
  • Support pre-sales team as needed

Personal qualities and social skills.

  • Focus on details and the ability to see the big picture
  • Expressed ability to model processes
  • Ability to analyze requirements and fit them into the solution from a technical point of view
  • Effective, timely and efficient communication
  • Active listening
  • Negotiation skills
  • Expressed cooperation
  • Influence
  • Ability to make decisions, determination and know when to say no
  • Analytical and problem solving
  • Guided by data and best practices
  • Curiosity
  • Digital awareness

Should you come work with us you will have.

  • A structured onboarding and orientation process for first couple of months.
  • Mentor and buddy to make the transition to WM easier.
  • The opportunity to work with great people who share the same values.
  • Friendly environment and colleagues always eager to help and share their knowledge and experiences.
  • Complex, innovative projects for highly recognizable brands.

What to expect next - Hiring process in WM.

You can expect to go through next stages in selection process:

  • First stage - CV screening.
  • Second stage – Successful candidates will receive an assignment.
  • Third stage - Successful candidates will be invited to an interview with HR rep and SAP CX Solutions People Manager.
  • Final stage - Chosen candidate(s) will be contacted with an offer to join our team.
  • All candidates, who applied for the job, will receive feedback after and/or during the selection process regarding their status.

Apply now.

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